Veterinary services in East Anglia, with a love of all things exotic
When to visit
Opening hours
Monday to Friday:
9:00am – 5:30pm
Saturday:
9:00am – 12:00pm
Emergencies:
24/7
Our Team
You’re in safe hands
Our team of experienced exotic veterinary staff are here to provide your pets with the very best care.
Testimonials
What our customers say
Social feed
Latest from our social media
It's that time of year again! 🥰 Nominations for the Burgess Excel Vet Awards ARE OPEN!! 🐰💜🐹![]()
These awards celebrate the hard work of veterinary professionals and practices who work tirelessly to help improve specifically rabbit and guinea pig health & welfare, which is something we are passionate about! Last year we were absolutely thrilled to win in three categories! 🤩![]()
Our whole team is absolutely dedicated to providing the highest standard of care to all our small furry patients; whether it be a routine nail clip with the nurse, to complex surgical procedures, second opinion referrals and intensive hospitalisation! 🩺![]()
The award categories we are eligible for nomination of include:![]()
💜 Rabbit Friendly Veterinary Practice of the Year![]()
⭐️ Guinea Pig Friendly Veterinary Practice of the Year![]()
💜 Rabbit Vet of the Year (Catherine and Ellie!) ![]()
⭐️ Rabbit Nurse of the Year (Lizzie and Alwen!)![]()
💜 Rabbit Support Staff of the Year (Gemma and Jo!)![]()
If you've had a positive bunny 🐰 or piggy 🐹experience with any member of our team, why not consider nominating them for a Burgess award?![]()
Nominations are open NOW and close on 22nd November! 🥰![]()
www.burgesspetcare.com/events/burgess-excel-vet-awards/![]()
You can nominate more than once, across the various categories and staff members!![]()
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As always, we thank pet owners for your continued support of this independent practice and for trusting us with the care of your special furry companions! 💜
TODAY IS REPTILE AWARENESS DAY! 💚🐢🐍🦎🐊![]()
Reptile Awareness Day 2024 is a day dedicated to celebrating and raising awareness about the incredible world of reptiles. Reptiles, which include snakes, turtles, lizards, and crocodiles, are fascinating creatures that play vital roles in ecosystems around the globe!![]()
Here are some ways you can appreciate and get involved contributing to the preservation of reptiles: ![]()
💜Advocate for Responsible Pet Ownership: If you have reptile pets, advocate for responsible pet ownership, appropriate husbandry and correct care practices.![]()
💚Learn about Local Reptiles: Research the reptile species that inhabit your local area and understand their role in the local ecosystem.![]()
💜Educational Workshops: Attend educational presentations about reptiles, their biology, and their importance in ecosystems.![]()
💚Visit a Reptile Sanctuary: Spend the day at a reptile sanctuary or zoo to learn more about various reptile species and their conservation needs.![]()
💜Support Conservation Efforts: Contribute to organizations and initiatives that work to protect reptile habitats and conserve endangered species.![]()
💚Further your Knowledge: Did you know that Lizzie and Catherine hold have Advanced Practitioner Certificates, which means that they have the most-up-to-date knowledge regarding reptile care for owners in the UK? They are both more than happy to share this knowledge and promote best practice! ![]()
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Photographed here are just some of the many reptile patients we have had the privilege to care for! We would love to share the reptile love - please post your reptile pets in the comments! 🐢🐍🦎![]()
*by posting your photo you consent to Thomas Veterinary Ltd using the image for marketing or educational purposes in the future.
Ipswich clients, please keep an ear and eye out for little Bella if you are out and about; her family are missing her! 💔![]()
If you think you might have seen her or have information, please contact Rosanna directly (not the practice).
Stray Tortoise![]()
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Found early Sunday morning just off Ashen lane in Stoke by Clare. ![]()
Unfortunately it has no microchip, if you have any information please contact the Long Melford branch on 01787 370773![]()
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Proof of ownership required
Welcome to the team, Alwen - our new RVN! 🩺💚![]()
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Alwen qualified as a Registered Veterinary nurse in 2008 after completing my training with the Collage of Animal Welfare.![]()
She worked in a general small animal practice in Bury St Edmunds until 2014. There she worked as a senior nurse and a clinical coach; mentoring and helping student nurses with their training and assessments. 👩⚕️![]()
Alwen took a break from nursing to have and look after her two daughters, then started doing locum and part-time work around East Anglia. 👩👧👧![]()
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She has a keen interest in critical care nursing; especially in small animal practice. ![]()
Her critical care knowledge and experience relates well to the many emergency or out-of-hours cases we see; so she is a welcome addition to our on-call staff. 💜
Today let's celebrate our amazing receptionists: Jo & Gemma! 💜![]()
As well as being a smiling face welcoming you through the doors, there is a LOT of behind-the-scenes work for a veterinary receptionist, that doesn't always get appreciated: ![]()
☎️First point of contact for all calls and emergency triage!![]()
📘Diary management & appointment admin. ![]()
🖨Tech support & printer whisperer! ![]()
🫂Counselling and supporting the bereaved. ![]()
🐇Animal handler (and cuddler!)![]()
📸Pet photographer & Social Media content creator! ![]()
💊Dispenser & post person! ![]()
🧽Cleaner & Infection Control. ![]()
📩Insurance claim processor. ![]()
💷Finance management. ![]()
🛍Stock management & delivery coordinator. ![]()
🤬Emotional punching bag for upset clients (rarely, but sadly this is true). ![]()
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It is worth noting that while our client care team do a great job taking care of the humans that come through our doors, when working in a team this small there is no 'one' role; and our nursing team do a fantastic job helping us to cover the front desk, taking phone calls, enquiries and updates from owners on a daily basis! 💚