Veterinary services in East Anglia, with a love of all things exotic
When to visit
Opening hours
Monday to Friday:
9:00am – 5:30pm
Saturday:
9:00am – 12:00pm
Emergencies:
24/7
Our Team
You’re in safe hands
Our team of experienced exotic veterinary staff are here to provide your pets with the very best care.
Testimonials
What our customers say
Social feed
Latest from our social media
Stray Tortoise![]()
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Found early Sunday morning just off Ashen lane in Stoke by Clare. ![]()
Unfortunately it has no microchip, if you have any information please contact the Long Melford branch on 01787 370773![]()
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Proof of ownership required
Welcome to the team, Alwen - our new RVN! 🩺💚![]()
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Alwen qualified as a Registered Veterinary nurse in 2008 after completing my training with the Collage of Animal Welfare.![]()
She worked in a general small animal practice in Bury St Edmunds until 2014. There she worked as a senior nurse and a clinical coach; mentoring and helping student nurses with their training and assessments. 👩⚕️![]()
Alwen took a break from nursing to have and look after her two daughters, then started doing locum and part-time work around East Anglia. 👩👧👧![]()
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She has a keen interest in critical care nursing; especially in small animal practice. ![]()
Her critical care knowledge and experience relates well to the many emergency or out-of-hours cases we see; so she is a welcome addition to our on-call staff. 💜
Today let's celebrate our amazing receptionists: Jo & Gemma! 💜![]()
As well as being a smiling face welcoming you through the doors, there is a LOT of behind-the-scenes work for a veterinary receptionist, that doesn't always get appreciated: ![]()
☎️First point of contact for all calls and emergency triage!![]()
📘Diary management & appointment admin. ![]()
🖨Tech support & printer whisperer! ![]()
🫂Counselling and supporting the bereaved. ![]()
🐇Animal handler (and cuddler!)![]()
📸Pet photographer & Social Media content creator! ![]()
💊Dispenser & post person! ![]()
🧽Cleaner. ![]()
📩Insurance claim processor. ![]()
💷Finance management. ![]()
🛍Stock management & delivery coordinator. ![]()
🤬Emotional punching bag for upset clients (rarely, but sadly this is true). ![]()
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It is worth noting that while our client care team do a great job taking care of the humans that come through our doors, when working in a team this small there is no 'one' role; and our nursing team do a fantastic job helping us to cover the front desk, taking phone calls, enquiries and updates from owners on a daily basis! 💚
⚠ ATTENTION ALL BIRD OWNERS! 🦅🐦🦚🪿🐓🦃🦉![]()
New government rules make it a legal requirement for everyone in Great Britain who keeps birds to register with the Animal and Plant Health Agency (APHA). The deadline to do this is TOMORROW! www.gov.uk/government/publications/poultry-including-game-birds-registration-rules-and-forms
🐰🌍 Happy International Rabbit Day! 🌱 ![]()
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Today, we celebrate the most incredible little souls who bring so much joy to our lives. ![]()
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Whether they’re hopping around your garden, snuggling up at home, or thriving in the wild, rabbits remind us of the beauty of nature and the importance of compassion for all animals.![]()
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Let’s use this day to spread awareness about rabbit welfare, promote adoption, send a reminder that a hutch is not enough and appreciate the little hoppers that make the world a brighter place! 🥕💚 ![]()
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Why not support us on our mission to ensure all pet rabbits in the UK are cared for with understanding, insight and kindness: ![]()
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Paypal - py.pl/6tUyUb6PDKw![]()
Direct Debit - pay.gocardless.com/AL0002FYZ1NTGN![]()
Apple pay & Google Pay -![]()
buy.stripe.com/5kA7u7dV97JM5NK000![]()
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#InternationalRabbitday #RWAF
We hope you have all enjoyed guinea pig awareness week 2024!![]()
Our team have had a fabulous time making enrichment, posters and chatting to lots of you about guinea pig health.![]()
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The Vet Awards will be returning in 2024 to celebrate the hard work and achievements of veterinary professionals, practices and students who work tirelessly to improve rabbit and guinea pig health and welfare.![]()
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We appreciate all of your support and kind words, if you would like to nominate the practice and/or a member of staff for one of the categories this year the poster is linked below.![]()
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#gpaw2024